NVIDIA Display Driver Feedback

If your PC is experiencing an issue following the installation of an NVIDIA display driver and you are able to reliably reproduce the issue, we welcome your feedback by completing the form below. We understand some questions are more advanced and therefore we do not expect all users to be able to know the answer every question below but we do encourage you to fill out the form as best you can.

Please note, this form is for providing driver feedback only and you will not receive a response unless we require further information. If you require technical support, please visit our NVIDIA Support site where you may contact our NVIDIA Customer Care team.

www.nvidia.com/support

1

Graphics card/GPU make and model. If you are unsure, please view our knowledge base article for assistance.

 

2

Display driver version. Please note if you are providing feedback for an older driver, please verify your issue still exists with the latest NVIDIA Geforce display driver available below:

http://www.geforce.com/drivers

 

3

Software/driver issues can sometimes be specific to a users system configuration. Please provide your system information as best as possible so that we may attempt to match your configuration. For advanced users, open your Microsoft System Information Utility and check the status of BIOS Mode and Secure Boot State as shown in URL below and include in.the fields below:

Click Here

 
 
 
 
 
 
 

4

Please provide the Windows OS, version and build number. For more information on how to fill in this section, please click here.

 

5

When did the issue you are reporting begin?

 
Issue started after updating to the most recent NVIDIA display driver. If you choose this value, please indicate the last NVIDIA display driver version that did not show this problem or the last driver version you had installed on your PC. 
Issue existed in previous driver also.
I am not sure. Issue started randomly.

6

Is your graphics card manually overclocked/factory overclocked?

 
 

7

If your graphics card is factory overclocked or manually overclocked, we recommend that you lower the clock speeds to NVIDIA reference clock speeds and then make another attempt to reproduce the issue you are encountering. For graphics cards which are factory overclocked, you may use the "Debug Mode" which is part of the NVIDIA Control Panel to set your clock speeds to reference clock speeds.

 
Yes, my graphics card is still showing the issue after I lower my GPU clock speeds to NVIDIA reference values.
No, the issue went away after I reduced the GPU clock speeds to NVIDIA reference values.
My graphics card is manually overclocked/factory overclocked however I am not able to test the driver at the graphics card reference clock speed at this time

8

If you are using a computer with a G-sync monitor, does the problem occur with G-sync disabled? If you believe the G-sync setting does not matter for this particular bug or you are unsure, please choose Unknown.

 
Yes. I still see the issue when G-sync is disabled.
No. The problem goes away if I disabled G-sync.
Unknown

9

If you are using a computer with a two or more NVIDIA graphics cards running in SLI mode, does the problem occur when SLI mode is disabled? If you are unfamiliar with SLI or do not believe your bug is related to SLI, please choose Unknown.

 
Yes. I still see the issue when SLI is disabled.
No. The problem goes away if I disable SLI.
Unknown
I do not have SLI GeForce GPUs

10

If the bug you are seeing occurs in one or more applications / games, please provide the title of at least one of these applications / games.

 

11

Some games and applications allow users to choose which application programming interface (API) to be used to render 2D and 3D computer graphics. If you are submitting a bug with a particular game/application that supports multiple APIs, please select the API you are using. If you are not familiar with graphics APIs, please select "Default/I do not know".

 
 

12

If you are reporting an issue with a video game and the game has advanced settings to choose the screen mode, please select which mode your game is running at:

 
 

Please answer the next two questions as clearly and accurately as possible. You may use the knowledge base article "How to provide valuable feedback to NVIDIA" as a guide to help you include information that will help us root cause the problem. If you wish to share screenshots, crash dumps, config or game save files that you believe will be useful in reproducing or diagnosing the issue, please share your email address in the email section below and after you completed filling out this form, send a seperate email to driverfeedback@nvidia.com with the files attached.


13

Describe the display driver issue you are encountering. Please verify your issue can be reproduced more than once.

 

14

List step by step instructions for reproducing your issue below. A couple of examples are provided below as guides but we only ask that you share step by step instructions as best you can. Providing accurate instructions can save our software QA team several hours trying to reproduce a bug.

Example 1:

1) Launch Battlefield 4
2) Change in game graphics preset to Ultra, 1020x1080 resolution, 144hz refresh rate
3) Play 64 player multiplayer map Operation Metro for 30 minutes
4) Game will crash to desktop with DirectX error message

Example 2:

1) Connect monitor A to GeForce GTX 980 via DisplayPort
2) Connect monitor b to GeForce GTX 980 via HDMI
3) Install driver 347.88
4) Once driver is installed, you will lose signal to monitor B

 

15

How often do you see this issue?

 
Rarely (eg. once every few days)
Sometimes (eg. once a day)
Often (eg. multiple times per day)
Frequently (eg. every 15-30 minutes or so)
Instantly (eg. you will see issue appear instantly when you follow steps to reproduce)
Not a bug or not applicable

16

At times we may have further questions about an issue. If you are willing to be contacted should we require further information, please provide your full name and either your email address or phone number where you may be reached below. Your contact information will not be used for any other purpose.

Enter your first and last name:


17

Enter your email address or phone number:


18

Please select the country which you reside in. Certain bugs are regional and may require using the same operating system region as the customer reporting the problem.